Privacy Policy

Last updated: April 17, 2025

This Privacy Policy explains how Silk Ride ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our chauffeur services, website, and booking systems (the "Service").

1. Information We Collect

• Personal Details: Name, address, email, phone number, and payment information.
• Booking Details: Information regarding your bookings, including dates, times, pick-up and drop-off locations.
• Device and Usage Information: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.

2. How We Use Your Information

• Provide and manage the Service.
• Process bookings and payments.
• Communicate with you regarding bookings, updates, and promotions.
• Improve our Service, website, and customer experience.
• Comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering the Service.
• Legal or regulatory authorities when required by law or to protect our rights.

4. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Cookies

We use cookies to enhance your experience on our website. You can control cookie settings through your browser.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. Please contact us using the details below to exercise these rights.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a notice on our website.

8. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact:

Thank you for trusting Silk Ride with your information.